Clarity
For Growth.

Challenge

A 600-employee precision manufacturer was operating on aging WAN infrastructure with no IT/OT network segmentation, creating significant cybersecurity exposure across production floors while paying legacy telecom rates 40% above market.

Solution

Conducted a full technology spend audit and network security assessment. Designed and managed vendor selection for SD-WAN deployment across 4 facilities, implemented OT/IT segmentation, and renegotiated all carrier contracts through ARG's vendor-neutral sourcing model.

Challenge

A 12-location physician group was struggling with a legacy on-premises communication system that created HIPAA exposure, poor patient communication experiences, and high maintenance overhead across multiple vendors.

Solution

Assessed existing HIPAA risk profile, designed a compliant cloud communications architecture, and managed the full CCaaS and clinical messaging platform selection and migration process — without disrupting patient care operations.

Challenge

A multi-branch community bank was locked into aging MPLS infrastructure with a single carrier, creating both performance limitations and significant contract overpayment. Their IT team lacked the bandwidth to run a full competitive RFP process.

Solution

ARG conducted a branch-by-branch connectivity assessment, ran a competitive carrier RFP across 8 providers, and managed contract negotiation and migration planning — allowing the internal IT team to stay focused on core banking operations.

Challenge

A top-25 ARM firm was running an aging on-premises dialer environment with TCPA compliance gaps, poor omnichannel capability, and inability to scale agent capacity rapidly for seasonal volume spikes.

Solution

Mapped the full TCPA compliance exposure, designed a CCaaS architecture that met regulatory requirements, and managed a competitive evaluation of 6 platforms purpose-built for collections environments.

Challenge

An 85-location specialty retailer was dealing with inconsistent POS connectivity, no network redundancy at store level, and a patchwork of carrier contracts that varied by location — making troubleshooting and management nearly impossible.

Solution

Designed a standardized SD-WAN architecture for all 85 locations with automatic failover and centralized management. Managed the full carrier consolidation, contract negotiation, and phased deployment across all sites.

Challenge

A PE sponsor needed a rapid post-close technology optimization for a newly acquired $180M revenue business services company. The IT environment had grown organically with no strategic oversight — resulting in significant redundancy and overpayment.

Solution

Deployed a 100-day IT assessment covering all technology spend categories. Identified vendor consolidation opportunities, renegotiated contracts, eliminated redundant tools, and built a 3-year technology roadmap aligned to the sponsor's value creation thesis.

Challenge

The client faced high operational costs and significant compliance risks in their outbound collections process. They needed a technology solution to enhance efficiency and reduce compliance violations.

Solution

ARG implemented a comprehensive technology solution that automated dialing processes, improved compliance, and reduced costs.

Challenge

The client struggled with a lack of visibility into their global connectivity and mobility spend, leading to uncontrolled costs.

Solution

ARG implemented a global connectivity framework, providing full visibility and enabling a 25% cost reduction.